| MERCHANDISE REPAIR/RETURN FORM |
Click Here To Print Form
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| Purchased By: |
| Name: _____________________________________ |
| Address: ___________________________________ |
| City, State, Zip: ______________________________ |
| Phone #: ___________________________________ |
| Email: _____________________________________ |
| Item #:
_____________________________________ |
| | |
Please cut out this label and affix to box
RFI#:
________________________________
Name:
______________________________
Address:
_____________________________
Phone#:
_____________________________
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Ship To:
Wholesale Watch Company Corporate Headquarters
(a subsidiary of Online Jewelry Inc.)
23679 Calabasas Road #100
Calabasas, CA 91302
Attn. Returns/Repair Dept.
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| |
| Reason for return: |
| [ ] Do not like item (08) |
| [ ] Item is defective/damaged (02) |
| Explanation: ___________________________________ |
| [ ] Did not receive on time (01) |
| [ ] Not happy with quality (11) |
| [ ] Other:
_______________________________________ |
Inspected by:
____________________________________ | |
| Reason for repair: |
| [ ] Battery |
| [ ] Runs fast |
| [ ] Runs slow |
| [ ] Retains moisture |
| [ ] Bezel loose/off |
| [ ] Calendar malfunctioning |
| [ ] Clasp broken/loose |
| [ ] Watch hands stuck/off |
| [ ] Bracelet needs to be sized |
| [ ] Chrono button loose/off |
| [ ] Crown off |
| [ ] Other:
_____________________________________ |
| | |
| WholesaleWatchCompany.com will accept the return of new undamaged
merchandise that has not been special ordered, worn, sized or
otherwise used, subject to the following limitations:
- For a full refund (shipping & handling charges * are not refundable),
merchandise must be returned or exchanged within 30 days of purchase
in original condition and in original packaging, accompanied by proof of purchase. Refunds will
be in the original form of payment.
- All returned merchandise must show a Return For Inspection
Number (RFI) clearly marked on the outside of the package.
Please contact our Customer Service Department by calling
1-800-800-6633 or email Customer Service to obtain an
RFI.
- Please ship the merchandise prepaid and insured for the full
purchase price against loss in transit via a trackable carrier, such
as UPS or Federal Express. Please cut out the pre-addressed label on
this form or the back of your packing list and affix to your
package.
*If you receive merchandise that is defective (as
determined solely by WholesaleWatchCompany.com) or not as ordered, we will
at our sole option either refund or credit you up to $12.00 in
shipping/handling costs promptly upon our receipt and inspection of
the defective or mis-delivered merchandise. All shipping/handling
refunds will be determined by WholesaleWatchCompany.com on a case by case
basis. |
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| Your Signature:
____________________________________ | |
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